What I have just found out about basement conversion Sump Pumps

Sheffield Sump & Double Pump we were called to service.
 
Sheffield Sump & Double Pump we were called to service.
Sheffield Sump & Double Pump we were called to service.

We have just been to service this double pump for a customer in an affluent part of Sheffield. While we were there we got talking with the gentleman to get some background on why they asked us to do the service and not the company that installed it. The couple bought the property three years ago and the small front basement had already been converted and was freshly painted and carpeted and looked great. it was a lovely little man cave the gentleman thought to himself. A couple of months after they moved in they came home to find water in the room . The basement had been converted with only a single pump and small chamber plus the company who had done the original conversion had ceased trading. So the couple contacted their insurance company who asked if they had had the pump serviced and asked for the service history which they had none of.  Apparently if the pump is not serviced each year the insurance is void on the basement, something I didn’t know I just thought they had to be serviced like a boiler for peace of mind I didn’t know the insurance could worm out of paying because of this clause.

Anyway we didn’t do the second conversion but a derby company fitted the drainage channel and double pump, alarm, and sump with battery backup all a first class installation, what they didn’t do tho was put in jetting eyes for maintaining it so it doesn’t conform with BS8102 which states that the system should be able to be maintained.

So the couple contacted their insurance company who asked if they had had the pump serviced and asked for the service history which they had none of.  Apparently if the pump is not serviced each year the insurance on their policy was void on the basement, something I didn’t know I just thought they had to be serviced like a boiler for peace of mind I didn’t know the insurance could worm out of paying because of this clause. Maybe this is a recent thing brought in after the floods who knows?

Anyhow we didn’t do the second conversion but a derby company fitted the drainage channel and double pump, alarm, and sump with battery backup all a first class installation, or so it looked initially, what they didn’t do tho was put in jetting eyes for maintaining it so it doesn’t conform with BS8102 which states that the system should be able to be maintained. this was evident when we went down our service checklist.

If you look closely at the picture you will notice something strange if you are familiar with this sump chamber, the lower inlets have a white mastic on them and yes they are facing inward. We were told the chamber was too big to fit through the basement door so they cut off all 4 lower inlets, turned them around to face inside then stuck them in with mastic. it does appear to be working and the inlets were not leaking.

It got me thinking how many basement conversions have pumps and drainage systems installed that are not serviced on a regular basis ? How many people have these systems and have never looked inside them and don’t know if they have silt, limescale or other contaminants causing problems or even if the alarm or backup systems are working ?

We offer pump, sump & drainage system services in the South Yorkshire area and this consists of going through a thorough checklist and when finished the customer has a copy and we also have one for our records. We are PCA and BWA members and our surveyors have the CSSW qualifications.

For more information please visit our website https://alldrydampproofing.com and fill in the inquiry form. while you are there please download our free e book the 9 signs of damp.

 
 

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